Business Growth Support

Our Skills Facilitators provide businesses with the support to fill their skill gaps, raise productivity and boost business growth.

What’s on offer?

Our team of Skills Facilitators provide a free, impartial consultancy service to small businesses in the North East, helping them to identify the skills needs, training and finance options that will help them grow.

Our Skills Facilitators work with businesses to:

  • Understand their skills needs and develop a bespoke action plan
  • Identify the most appropriate skills and employment programmes to support them in hiring new recruits or upskilling their current workforce
  • Find specific training courses and a trusted training provider
  • Advise on available funding options
  • Grow their networks and connect with other local businesses
  • Build partnerships with schools and colleges, enabling access to future talent

Reskilling and upskilling: how you can enhance your current workforce

Find out how to maximise your business potential using your existing workforce. 

Case study: Making Changes NE

Read how a North East Ambition Skills Facilitator successfully supported the organisation to recruit and appoint a social media assistant.

Case study: Cassidy Forsythe

Read how Cassidy Forsythe recruited four Kickstart placements with support from North East Ambition programme.

Apprenticeships: The hidden facts small businesses need to know

Get a better understanding of three topics affecting apprenticeships and SMEs – the levy transfer, flexi apprenticeships and promoting apprenticeships to existing staff.

Case Study: East Durham Fitness

Read how Skills Facilitator Lauren helped East Durham Fitness identify their skills gaps and access the right support to grow their business.


Once you’ve finished your journey with us, we’d be grateful if you could let us know your thoughts on the support you’ve received. You can feedback on your Skills Facilitator, as well as your overall experience on the programme. Click here to access a short form that only takes 4-5 minutes to complete.

Want to help raise awareness of our support while showcasing your business? Let us know, and we’d be happy to spotlight your story on our website and social channels.


We strive to give all our customers on the NEA programme a high level of service. If you feel this has not been the case, you can make a formal written or verbal complaint. We acknowledge all complaints within 3 working days of receipt. Your complaint will be fully investigated and responded to within 7 working days of acknowledging receipt.

Anti-fraud and whistleblowing

The North East Ambition programme is committed to high ethical and moral standards in the conduct of all its activities and complies with Education Development Trust’s robust code of conduct and whistleblowing measures to eradicate unethical business practices including bribery, fraud and corruption. If you have any concerns in this regard, please contact us here.